Terms and Conditions

Returns/Exchanges 

Here at KTMK Leather Studio we want you to be satisfied with your purchase and offer returns or exchanges within 30 days of purchase for a full refund to the original payment method, exchange, or store credit. Items must be unopened, unused, and unworn, and still in their original packaging with all tags attached. They cannot be damaged or show signs of wear, and customers must have a receipt or other proof of purchase. Customers are responsible for return shipping costs. Item must be in excellent condition and able to be resold. Items will be inspected we reserve the right to determine if item is able to be resold. 

Clearance or sale items cannot be returned or exchanged. All custom work is non refundable 

Our Commitment To You

We hand make all of items and if your product fails in anyway from defects in leather workmanship or hardware used we will repair, replace or issue store credit for original purchase price. All our pieces are built to last a long time. We want craftsmanship and customer satisfaction to be first but we are human. We will do everything we can to make it right. 

Start Return or Warranty Claim

Please send email to Ken@ktmkleatherstudio.com explaining your issues with as much information as possible along with any photos needed. You have my promise and commitment to work together and find a solution.  Thank you, Ken